Frequently Asked Questions
1) What services
do you provide?
2) How is "coaching" different
from "consulting?"
3) How did you develop
your coaching model?
4) Does anybody else do
this for special event businesses?
5) What happens in coaching?
6) What level of event
professional benefits from coaching?
7) Why are special event
professionals particularly in need of this service?
8) Can't any coach help
me?
9) What does success
from coaching look like?
10) What mistakes made
by entrepreneurs do you see most often?
11) How should I go
about looking for a coach?
1) What services
do you provide?
Special Event Business Advisors (SEBA) acts as a temporary
partner to help small business owners double their profit
or increase their market share in minimal time. We also provide
the focus an entrepreneur needs to get other business results
s/he wants, including start-up, expansion or reinventing
the enterprise.
We're 100% focused on our client's success, so we become
a resource center that listens, supports, challenges, motivates,
guides, collaborates, evolves, strategizes, asks powerful
questions, and understands. There is no mystery to the coaching
process, but it takes years to master the skill set that
involves both technology and methodology.
In most of SEBA's 13-week coaching programs, the client,
with the coach, will assess skills, personality traits and
learning styles; define vision and success outcomes; create
an inspiring mission statement; analyze financial status
and budgets; and establish annual goals and objectives to
achieve them. By the end of a typical 39-week program, the
client will also have developed all the elements of a business
plan and be headed for the next level of success with long-term
projections. See more details on our Programs
and Pricing page.
Our services are delivered weekly via phone, fax, mail and
email communication, with periodic in-person meetings individually
arranged (optional for long distance clients). All materials
and dialogue expenses are included in fees. To support clients
after completing 39 weeks of coaching, SEBA offers a Virtual
Consultant Premium Plan. A Frequent Referral Program and
Special Values for Returning Clients were created in appreciation
of colleagues who treat coaching as an ongoing process with
intermittent breaks.
2) How is "coaching" different
from "consulting?"
or "therapy?" Therapy is a problem finder;
consulting is a problem repairer; coaching is a problem solver.
The terms "past, present and future" can also be
applied respectively. You usually pay a therapist to dig
into your past to find out why something happened. A consultant
will look at an existing problem, analyze it, and then come
up with a way out. A coach helps the client evaluate and
solve problems by looking at different angles and strategies.
With a coach you acquire competence for the future. Coaching
is the added ingredient that separates the ordinary from
the extraordinary.
- Consultants tell; Coaches ask.
- Consultants give answers; Coaches elicit answers.
- Consultants are the experts; Coaches bring out the expert
in the person being coached.
3) How did you
develop your coaching model?
SEBA's customized coaching process employs methods learned
from the Graduate School of Coaching, the International Coach
Federation and the Professional Coaches and Mentors Association.
These methods are highly beneficial for any business owner,
in any industry. What makes my practice for event professionals
unique are 20+ years of small business ownership in the event
industry, another 15-year career as a corporate retail manager/director/trainer,
and teaching expertise gained as an adjunct college instructor
(since 1989) and teaching in the GWU/USD Event Management
Certificate Program (4 years).
There are hundreds of coaching models and scores of professional
schools. Right now, most coaches fall in specific areas like
corporate/executive, entrepreneur/small business, personal/life,
or career/transition. Then there's the general practitioner,
special skills or special market coaches. People from all
walks of life are hanging shingles. As when the event industry
came of age as a recognized profession, coaching will eventually
have many shakeouts.
4) Does anybody
else do this for special event businesses?
I was the first coach to specialize in the event/wedding
industry. With the growth of careers in both special event
and coaching fields, many will follow. In fact, I could use
the company to brainstorm with.
5) What happens
in coaching?
Because coaching is action-oriented, it's about moving forward.
It's about learning new skills, getting rid of outdated beliefs
or attitudes, and sharing ideas. You will clarify your vision
and get more control of your business life, as well as accelerate
your learning curve and make informed decisions. You'll become
more productive and feel on top of things; develop greater
confidence and communicate more clearly. Because you are
able to articulate your goals and vision, you'll attract
better clients and employees. With improved overall personal
and professional effectiveness you become more innovative
about trying new things thinking outside the box.
6) What level
of event professional benefits from coaching?
While SEBA's service is primarily for those wanting to start,
grow or reinvent a small business, there are coaches for
every echelon in the event industry. From the solo-preneur
to the multi-branch corporation - anybody or any group who
performs better by being held accountable, who needs to escape
isolation or desires a more balanced life, who wants greater
potential or a higher level of success - will benefit from
coaching. And there's a style of coaching for any area of
your life, not just business. But not everyone is coachable!
Take the test at http://www.coach.net/coachable.htm.
7) Why are special
event professionals particularly in need of this service?
Special event professionals are a very creative, service-oriented
community of people-pleasers, many with right brain tendencies
(adventurers & givers). We get so involved with helping
our clients solve problems that it's hard to work out our
own. From adrenalin-pumping activities to post-event doldrums,
event professionals flit from one challenge to the next.
Few spend enough time on left brain inclinations (organizers
and thinkers) like building balance in your life, interpreting
financial statements, having the ability to say "no," managing
time, mastering administrative duties, exhibiting discipline
and planning acumen.
8) Can't any coach
help me?
Good professional business coaches use techniques that work
for any industry. They can easily adapt their models to your
needs, but you must allow time for them to get up to speed
on event terminology and other intricacies of the business.
Because of the learning curve required to really understand
the special event business, I envision more event specialists
becoming coaches.
9) What does
success from coaching look like?
Success is different for everybody. You'll definitely go
beyond previous limitations. You can expect a boost in confidence
and self-esteem. Peer recognition will escalate as you distinguish
yourself from the competition and enhance your professional
image. Bottom-line results will improve. You'll probably
be expanding or launching new products and services. Though
a business coach helps you concentrate on your company, you'll
find yourself enjoying life and having more time for personal
interests as your performance and earnings improve. See our Client
Results page for more about what to expect.
10) What mistakes
made by entrepreneurs do you see most often?
- Trying to sell to too broad a market and "shoot-from-the-hip" marketing.
- No end in sight - no growth/succession plan.
- Business becomes part of personal identity, rather than
used as a tool for life.
- Knowledge that more planning should be done / guilt for
not taking the time to do it.
- Setting goals but having no strategic steps or timelines
to achieve them.
- Fear of success: What if it happens? What if I can't
handle it?
- Not being able to interpret financial statements and
have discussions with a CPA.
- Thinking one can become successful just by working hard.
11) How should
I go about looking for a coach?
- Educate yourself about coaching. Hundreds of articles
have been written about it in the last 3-5 years.
- Know your objectives for working with a coach.
- Interview three coaches before you decide on one. Ask
them about their experience, qualifications and skills.
- Get coaching references!
- The standard coaching model works on the basis of establishing
a relationship. There should be a connection between you
and the coach that "feels" right to you. Meet
with a potential coach until you're sure that you're compatible.
- Find out exactly what is covered in the coach's fees.
Read the fine print in the contract. For personal coaching,
monthly rates range from a $19.95 online application to
$1500 for a top-level executive coach, with $300 to $500
a month for mid-range.
- Be aware that credentialing of coaches is not yet standardized
throughout the industry but there are many schools now
available. Your coach should have graduated from a recognized
institution or be enrolled in one. For referrals from one
of the largest coaching associations, visit www.coachfederation.com.
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